Cagey Consumer

Qwest Contact Information & Rate Plan Details

Contact information

Qwest Calling Plans
Phone: 1-888-551-0056 (Just Dial 1010056)
1-800-860-2255
1-877-524-7483
PICC fee: no longer applicable
Universal Service Fee: 9.90%

5¢ Calling Plan

Interstate calls at 5 a minute 24 hours a day for a $3.95 monthly fee. Billed to your credit card or directly to your checking account. Paper billing costs $2.00 a month extra.

6¢ Calling Plan

Interstate calls at 6 a minute 24 hours a day subject to a $10 monthly minimum.

10 for $10

Up to 10 hours of interstate calling on evenings and weekends for $10 less a $2 credit for online billing. Additional minutes or weekday daytime minutes are 7¢ a minute.

Qwest 1500

This plan includes 1500 minutes of evening and weekend calls (including both state-to-state and in-state calls) for a $22.95 monthly fee. Calls over 1500 minutes and calls made during the day are 10¢ a minute.

Qwest 200

This plan includes 200 minutes of calls (including both state-to-state and in-state calls) for a $14.95 monthly fee less a $2 credit for online billing. State-to-state calls after the first 200 minutes are billed at 10¢ a minute.

Qwest 250

This plan includes 250 minutes of state-to-state calls for a $9.95 monthly fee less a $2 credit for online billing. Calls over 250 minutes are billed at 7¢ a minute.

Qwest Membership

State-to-state calls are 4¢ a minute with a $29.95 annual fee, which the rate calculator treats as a $2.50 per month fee. However, the full amount of the annual fee is charged even if you are subscribed to the program for only part of a year.

Just Dial 10-100-56

Qwest customer service has been saying that it is phasing this plan out since November 1998, but it remains available as of August 2001. Identical rates and service are available using the 1010432 access code.

The Just Dial 10-100-56 rate for interstate calls is 16¢ per minute subject to a 5 minute minimum and a 25¢ surcharge.

This service is promoted on a dial-around basis. This allows you to selectively use this service by prefixing your calls with the 7-digit access code. Improperly using this access code with local calls will result in charges being incurred for calls that might otherwise be non-billable.


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Updated December 14, 2001