Cagey Consumer

AT&T Contact Information & Rate Plan Details

Contact information

Phone: 1-800-222-0300
One Rate Online customers: 1-888-9ATT-WEB (1-888-928-8932)
Lucky Dog automated information line: 1-800-317-2657 (customer services reps available 9 a.m. to 9 p.m. ET)
Lucky Dog/U. S. Billing: 1-800-460-0556 (ask for Lucky Dog customer service)
Lucky Dog Prepaid Card customers: 1-800-331-7633
PICC fee: no longer applicable as of 7/1/2000
Universal Service Fee: 9.2%
In-state access fees (formerly waived if AT&T charges were under $1.00):
stateaccess
fee
effective
date
Alabaman/a5/1/2006 ($0.99 fee eliminated prior to 8/2007)
Arizona$1.493/1/2007
Arkansas$2.49$2.49 rate effective prior to 12/2005
(previous rate of $1.40 was effective 9/15/2001)
Colorado$0.795/15/2001
(reduced from $1.13 prior to 4/2007, reduced from $1.25 prior to 12/2004)
Floridan/aprior to 12/2005
(eliminated prior to 5/2007, reduced from $1.88 effective 7/15/2001)
(reduced from $1.95 effective 3/21/2002)
Idaho$1.7510/1/2003 (increased from $1.15 prior to 8/2007)
Iowa$0.65prior to 12/2005
(previously $1.95)
(reduced from $2.49 prior to 5/2008)
Kentucky$1.256/15/2001
(increased from $0.66 prior to 5/2007, reduced from $0.90 effective 9/28/2001)
Louisianan/a5/1/2006 ($0.33 fee eliminated prior to 5/2007)
Massachusettsn/a8/1/2001 ($0.20 fee eliminated prior to 5/2007, reduced from $0.50 sometime after 7/1/2003)
Minnesota$1.954/15/2002
Mississippin/a5/1/2006 ($0.82 fee eliminated prior to 5/2007)
Missouri$2.49prior to 12/2005
(previous rate of $1.95 was effective 4/2/2002
(originally proposed to start 9/15/2001 but suspended by Missouri PUC for 30 days)
Montana$1.638/27/2004 (increased from $1.79 prior to 8/2007
(decreased from $2.12 prior to 5/2008)
Nebraska$1.63prior to 12/2005
(previous rate of $1.13 was effective 10/1/2003)
(reduced from $1.30 prior to 12/2004)
New Hampshire$2.254/15/2005 (increased from previous rate of $1.70 prior to 8/2007)
New Jersey$1.859/1/2001 (increased from $1.35 prior to 5/2007)
New Mexico$0.4310/1/2003 (reduced from $1.95 prior to 5/2007)
New York$1.7510/29/2001
North Carolina$0.965/1/2004 (reduced from $1.17 prior to 5/2007)
North Dakota$1.997/1/2004 (increased from $1.97 prior to 8/2007, increased from $1.47 prior to 5/2007)
Ohio$0.363/1/2005 (reduced from $0.68 prior to 5/2008)
Oklahoma$1.957/1/2004
Oregon$0.689/1/2001 (increased from $1.10 prior to 5/1/2007,
reduced from $1.65 effective 3/5/2002, reduced from $1.32 effective 1/26/2004)
Pennsylvania$0.94(reduced from $1.95 prior to 5/2007)
(reduced from $1.22 prior to 5/2008)
South Dakota$1.00prior to 5/2006
(previous rate of $0.60 was effective 7/1/2004)
(reduced from $1.85 prior to 5/2008)
Tennessee$0.39prior to 5/2006 (reduced from $0.66 prior to 5/2007,
previous rate of $1.85 was effectdive 7/1/2004
Texas$0.709/15/2001 (incorrectly reported by AT&T as 9/15/2003; reduced from $1.95 prior to 5/2007)
Utah$0.995/1/2004 (increased from $0.69 prior to 5/2007)
Vermont$0.955/15/2006
Virginia$0.879/1/2003 (reduced from $1.95 prior to 5/2007)
Washington$1.4012/28/2003
Wisconsin$1.233/1/2005
Wyoming$0.497/1/2004 (reduced from $1.07 prior to 5/2008)
Note: AT&T imposes numerous other fees on its customers. Please contact Lucky Dog customer service to determine which of these fees apply to Lucky Dog customers.

AT&T Lucky Dog

AT&T's disguised dial-around service available by using the 101-0345 access code. The rate for state-to-state calls is 5¢ per minute with a 30¢ surcharge per call. All calls are billed by U.S. Billing, a name that many people will recognize as the source of mysterious charges on their phone bills.

AT&T 5¢ eWeekends

AT&T 5¢ eWeekends provides a rate of 5¢ per minute on Saturdays and Sundays, 9¢ per minute at all other times, based on one-minute billing increments. A monthly minimum charge of $5 applies to this plan. Plan enrollment is scheduled to end 3/31/2004.

AT&T One Rate 7¢

AT&T One Rate 7¢ provides a flat-rate 24 hours a day for interstate calls of 7¢ per minute, based on one-minute billing increments. There is a monthly fee of $4.95. Plan enrollment is scheduled to end on 12/31/2003.
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Updated May 10, 2008